Jeff Nolan's take on innovation, entrepreneurship, tech and stuff that interests me
No argument here. Finally, as the men and women who operate this airline every day, we know the truth, and it’s not what Glenn Tilton tells the marketplace. United’s failures are the result of a combination of management incompetence, short term decision making, and self dealing in decisions about how to position United Airlines for [...]
“In flight entertainment” is a rather generous description, especially considering that their big innovation is bringing your own entertainment. United Airlines has become the first US air carrier to offer iPod and iPhone connectivity within its in-flight entertainment systems, the airline announced today. [From iPod/iPhone join United's mile-high club | 9 to 5 Mac]
I often write about my experiences on airlines because there are few categories of consumer experiences that inspire such visceral reactions among customers as getting on an airplane. I am also old enough to remember when business travel didn’t suck as bad as it does today; when you could get on an airplane, have a [...]
You have no idea how happy this makes me, I am well on my way to being completely free of United Airlines.