Jeff Nolan's take on innovation, entrepreneurship, tech and stuff that interests me
Paul Greenberg recently wrote about the phenomena of companies declaring themselves to be focused on customer experience, and graciously giving them the opportunity to put up or shut up. Get Satisfaction was referenced in the esteemed list of companies who are at the forefront of this trend and I am here today to take care [...]
A few weeks ago I wrote about the consequences of services dependent upon electronic components that have a tendency to become unavailable in an emergency. It’s a fairly simple thesis, we depend on technology in such a broad spectrum of devices and services that when power is unavailable reliance on technology becomes a seizure point. [...]
30Nov
Posted by Jeff as Uncategorized
I was catching up on news this morning and 2 unrelated stories jumped out at me, the first being a case brought by ad company Sanbreel against Facebook. The issue at hand was whether or not Facebook amounted to a public utility and as such an essential service, and the judge who reviewed the case [...]
5 days after Hurricane Sandy New Yorkers have gone from waiting in line for the newest iPad to waiting in line for a few gallons of gasoline. A few days ago I wrote about our societal reliance on technology and the risks it imposes in the event of incapacitation. Now I see this is even [...]
In watching the coverage of hurricane Sandy’s aftermath on the east coast I am struck by something that is a consequence of our technology driven society… what happens when all that technology becomes disabled because of environmental conditions, otherwise known as water? We depend on electronics in nearly every conceivable object we encounter on a [...]
I read this article in the new ReadWrite.com (nice relaunch btw) and it resonated with me. Long on details, this article is an interesting chronicle of a project that has been a darling of the technorati from the day it was launched, in 2005, by tech-celebrity Nicholas Negroponte. One Laptop Per Child positions itself at [...]
Like a lot of people I am watching the launch of Windows 8 in the market unfold in real time and find it one of the most fascinating shows in tech right now. There are few moments in our industry’s history that combine such a wide array of transformational disruptions on a company, while at [...]
I got up at 3:45 this morning to take a Southwest 6am flight to San Diego. The flight was delayed for 20 minutes, which turned into an hour and then a 5 hour delay… scheduled, we have yet to get back on the plane after being directed to get off. As an airline, Southwest went [...]
Recently I wrote about the changing nature of products as a result of increasingly available consumer grade 3D printing technology, a topic that continues to bump around inside my head. Yesterday I read an article about a DRM system to address the exposure that manufacturers face with products printed using 3D printers for which the products themselves [...]
Remember back in the 1980′s and 90′s when Sony could not miss with new products and existing product extensions? They owned high end televisions and despite a major failure with Betamax they recovered and established themselves as a leader in video recording and playback. Lugging around a Sony camcorder was a sign of status, reflecting [...]