Jeff Nolan's take on innovation, entrepreneurship, tech and stuff that interests me
Social Dollars: The Economic Impact of Customer Participation in a Firm-Sponsored Online Community by Puneet Manchanda, Grant Packard, Adithya Pattabhiramaiah :: SSRN tags: blog WalkMe | Walk The Web Step By Step tags: blog eBook: 10 CX Mistakes to Avoid « Customer Experience Matters tags: blog customer experience “The Power of Like 2″ Offers New [...]
Is Facebook a Worthy Social CRM? tags: blog facebook What the Betamax Case Teaches Us About Readability | Mike Industries tags: blog readability Making Your Users Happy: The Business Tools We Use | Alfred App – Mac OS X Quicklaunch Application tags: blog get satisfaction Larry Summers and the Technology of Money – Technology Review [...]
How The Wall Street Journal Uses Pinterest – 10,000 Words tags: blog Pinterest Google to Launch Third-Party Commenting Platform tags: blog What’s your Must Have Score? tags: blog The Rise Of The Explainer Video | TechCrunch tags: blog startup TechCrunch | Wildfire Is Huge: First Stats In Years Reveal Social Marketer’s 300 Employees, 13K Customers [...]
Game Makers Give Away ‘Freemium’ Products – NYTimes.com tags: blog freemium City Planners Run Amok | Hoover Institution On these tough questions, the UWS proposal lays a goose egg. The City’s planners have lulled themselves into minimizing the effect that this one constraint (the storefront limitations) has on everything else. Price controls, minimum wage laws, [...]
The Mounting Minuses at Google+ – WSJ.com tags: blog google google+ Anatomy of Pinterest’s poor communication, hatred of men tags: blog pinterest Posted from Diigo. The rest of my favorite links are here.
Emissions trading: Cheap and dirty – FT.com tags: blog Marketers Who Share Content Drive Traffic, Gain Customers [INFOGRAPHIC] tags: infographic blog The Digitization of Human Interactions: From Long Tail to Mass Disruption – Value Creator (BrianVellmure.com) tags: blog
70% of Companies Ignore Customer Complaints on Twitter | social crm | Social Media Consulting – Convince & Convert tags: blog twitter research Culture Eats Strategy For Lunch | Fast Company Love this. tags: blog culture strategy leadership Get Satisfaction Wins An App Award – Articles – AppAppeal tags: blog Bijan Sabet • Why Facebook [...]
Beware: Alternative Certification Is Coming – Innovations – The Chronicle of Higher Education tags: blog education Ten Things You’re Not Allowed to Say at Davos – Umair Haque – Harvard Business Review tags: blog davos Facebook’s Sandberg Gently Warns Europe About Privacy Rules – NYTimes.com “Concerned about privacy? Maybe you should be concerned about the [...]