Archive for October, 2011

Mitch Kapor says we should looks beyond the kerfuffle between Arrington and CNN, and yes let’s do that. I wrote this 2 years ago and nothing has changed: Why does this matter, especially coming from someone like me who has a gag reflex about the words “affirmative action” and repulsion at the idea that we, [...]

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How to Beat the Market
Leader Charts
Monday Investment Articles
Friday Weekly Charts
Read more on CLP HLDGS at Wikinvest

29Oct

Link Post (weekly)

Posted by Jeff as Blogs

Buyer’s guide: Top six tips to improve your organisation’s social media CRM strategy – 10/24/2011 – Computer Weekly tags: blog Presentation Zen: Steve Jobs on marketing & identifying your core values tags: blog presentation marketing Workday raises $85 million, fleshes out finance cloud | ZDNet tags: blog Moving from Transaction to Engagement – R “Ray” [...]

More on this topic (What's this?)
Is Elon Musk the Next Steve Jobs?
A Tale of Two Politicians: Ray Nagin and Mitch Daniels (Video)
Read more on Ray, Steve Jobs, Social media at Wikinvest

I have gone through some really bad customer experiences with online and offline services but few have rivaled that of my recent trials and tribulations with web conferencing service providers. This all started when I suffered from dropped Gotomeeting web conferences and encountering people who requested I use a different service provider. When the web [...]

22Oct

Link Post (weekly)

Posted by Jeff as Blogs

Android 4.0 ‘Ice Cream Sandwich’ official: release in November, SDK available today (updated with screenshots) | This is my next… tags: blog android Business on the run: Why California struggles to compete | The Desert Sun | MyDesert.com tags: blog Web Conferencing Review 2011 | Best Web Conference Services | Online Meeting Services – TopTenREVIEWS [...]

More on this topic (What's this?)
The Muslims the Media Doesn't See
Don’t Call it a Bubble…
Read more on Lingui Development, Sun at Wikinvest

“Similarly, our hapless mountain biker really reveals the ability of online video to hit the new scycle like an enraged antelope. Instead of clipping an article out of The New York Times or sending around a link to the big story, executive producers and assignment editors can now click on a video and say, “Here, go do that.”” [...]

More on this topic (What's this?)
Hulu Drops Plan to Sell: Company Owners
US Equities: Market Bottom? (Ryan Lewenza Interview)
Question for you on digital media length
Read more on Online Video at Wikinvest

18Oct

Authors as Subscriptions

Posted by Jeff as Uncategorized

I received an email from Amazon today that began with: We are happy to announce that an updated version of your past Kindle purchase of Red Storm Rising by Tom Clancy is now available. The version you received had typos that have been corrected. This is interesting on a couple of levels but particularly interesting [...]

15Oct

Link Post (weekly)

Posted by Jeff as Blogs

Strategy – IBM: CMOs Struggle to Keep Up With Digital, Social Marketing : MarketingProfs Article tags: blog List of Corporate Social Strategists for 2011 (Buyer/Brand Side) « Web Strategy by Jeremiah Owyang | Social Media, Web Marketing tags: blog corporate social strategists Social Media Customer Service is a Failure! Brian Solis @frankeliason tags: blog CRM [...]

11Oct

My Steve Jobs Story

Posted by Jeff as Uncategorized

Like a lot of people I got self-reflective when I read that Steve Jobs had died. The public outpouring and memorial reflects his iconic status to so many people, and my friends know how I feel about it… which is to say it doesn’t really matter how I feel because I didn’t know the man [...]

11Oct

Quick Hits

Posted by Jeff as Uncategorized

In case you missed it…. Qwikster, DOA:   Netflix backtracked on plans to split the service into 2 parts, much to the dismay of the @qwikster dude. The 5 paragraph blog post from Hastings is terse and simmering with resentment that customers pushed back on the company, as well as defensive about the criticism that [...]

01Oct

Link Post (weekly)

Posted by Jeff as Blogs

5 Companies That Know Why They’re Great (ALV, COST, ISRG, KO, XOM) tags: blog Why do only a handful of companies excel at cultivating customer loyalty? | CustomerThink tags: blog Social tech in biz more than collaboration – ZDNet Asia News tags: blog social Infographics: Why Your Company’s Intranet is Failing tags: blog Forcing Consumers [...]


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