Hybrid Models and Being All Things to All People
Microsoft is out with Office365 and, well, it’s typical Microsoft. Why can’t I simply point to a URL and get going in the same way I can with Google? Regardless of what you or I might think about Google’s attitude towards our privacy, you have to give them credit for keeping things simple while Microsoft [...]
Link Post (weekly)
California’s Legislative Blitzkrieg by Troy Senik, City Journal Spring 2011 The state’s lawmakers are destroying jobs and stunting economic growth. tags: blog MediaShift Idea Lab . How Newsrooms Can Win Back Their Reputations | PBS good read. tags: blog media Where to Spend Your Retail Dollars When Shopping Online | Moneyland | TIME.com tags: blog [...]
Voice of the Customer is Dead
Companies that obsess about customers invest differently than those companies which do not.
Link Post (weekly)
“Do You Know How Well Educated I Am?” Indignant Commuter Flips Out At The Conductor On Metro North and the award for making the biggest ass of yourself goes to… Hermon Raju, who completed an internship at BNP Paribas and thinks the world should bow at her feet. Public humiliation is the only thing that [...]
Link Post (weekly)
What Local Social Commerce Needs to Really Take Off — GigaOM Pro tags: blog Extraordinary archival film shows construction of Oak Ridge during WWII Manhattan Project | Frank Munger’s Atomic City Underground | knoxnews.com tags: blog Q1 2011 Cloud Apps Financial Results Roundup – Software Advice Articles tags: blog saas Brand Loyalty and The People [...]
CLV, Cohort Analysis, and Survival Curves
Customer Lifetime Value (CLV) is an important metric in any SaaS business, it explains the potential for profitability and more directly the extent to which a company should spend to acquire customers, measured as Customer Acquisition Cost (CAC). Custora is a company that provides an analytics platform specific to customer value and survival, which is [...]
From RSS to Glassboard
Marshall wrote a feature post on a new company spun out of NewsGator: Glassboard, which will open to the public next month, will allow iOS and Android users to share text, photos and in some cases location with small groups. It is built with Microsoft Azure as its back-end and will integrate with Microsoft’s forthcoming [...]
Link Post (weekly)
The American Spectator : America’s Ruling Class — And the Perils of Revolution tags: blog Leveraging Infographics to Improve Your SEO Rankings | 3dcart Shopping Cart Software Blog Critics dismiss infographics as nothing more than eye candy, but I’m here to tell you that they work, as in drive traffic and improve SEO. tags: blog [...]
Breakin’ All The Rules
I received an email from someone Group SPR alerting me to some graphics that were created at Disrupt and sponsored by, apparently, GE. The email declared that I was “allowed” to republish this story if I include the link back to the site. The graphics are the story, there is no text, and each graphic [...]

