Head in the Cloud

A review of cloud topics discussed at the Pervasive Software Metamorphosis event.

The Interest Graph, People are Complicated

For several years now we have become comfortable with the computer science notion that a graph maps our people connections. The concept of social graph has moved from arcane geek speek to that of mainstream concept, thanks largely to Facebook but certainly not exclusively because of Facebook. In the U.S. alone more people have social [...]

Social CRM at the Crossroads

Social CRM as a market and product

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Blame the Ratings Agencies Redux

The irony about the S&P downgrade on the outlook for U.S. Treasuries from “stable” to “negative” is that the White House downplayed this as no big deal and ultimately a political commentary, yet just last year the President enthusiastically signed into law the Dodd-Frank financial reform bill, which among it’s many (many) provisions included language [...]

Selling My Personalized Rate Card and Amazon’s New Kindle Pricing

Amazon announced a version of the Kindle that can be had for $25 less, providing you are willing to subject yourself to screensavers that are ads and banner ads at the bottom of the home screen. I don’t have a problem with ads but my reaction is still negative. Amazon is saying I am only [...]