Fees tacked on to online payment options really piss me off. Here’s a great example, I attempted to pay a $25 parking ticket (expired meter) tonight and low and behold, a $3 service fee added on just because I was trying to pay it online. Why the hell should I pay an extra 12% and save the City indirect fees associated with processing a check payment at the same time. Screw them, I sent them a check.
It’s hard to believe how quickly the year of preparations has gone by! We are just a day away from a moment that will define the state of our industry for the coming years, and likely go down in the history books as a seminal event. The countless man hours of preparations, communication, talking points, interviews, and agenda setting are coming to a head.
Yes it is upon us, Defrag opens tomorrow!