Sometimes you have to wonder if someone from Google News is deliberately placing headlines for maximum irony. Check out the “10 reasons to fly through Heathrow’s new terminal” article sandwiched between the Heathrow in chaos stories. In all fairness the Forbes piece does acknowledge the chaos but then goes on to list the Tiffany boutique, spa services, and fancy first class lounge as reasons to fly through the new terminal… maybe they should write a piece on how keeping your core business in order is more strategic than accessorizing failure.
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