Google’s Customer Support (ROFL)

My Gmail account has been inaccessible most of the day, something vague about my account being under maintenance. I emailed the provided email address tonight to see what was the status and when I’d get my account back. Here’s their response, I’ve highlighted the part that had me picking my jaw up off the floor… seriously, they can’t possibly believe that putting a “beta” label on a service for 3 years gets them off the hook for actually providing something that could be called support?

Hello,

Your Gmail account is currently under maintenance, and our engineers are
working to allow access to your account as quickly as possible.

We apologize for any inconvenience this may cause, and we thank you for
your patience during our limited test of Gmail.

Sincerely,

The Google Team