Comments on: Gmail is Seriously Borked

By: Google forgets to renew JotSpot domain! « Gobán Saor

Google forgets to renew JotSpot domain! « Gobán Saor — Tue, 05 Feb 2008 21:05:26 +0000

[...] another Google Apps services in the past and I’ve seen problems with gmail similar to those experienced by Jeff Nolan. I’m about to launch my http://www.gobansaor.com business site and my intention was to host it under [...]

By: Google’s Customer Support (ROFL) | Venture Chronicles

Google’s Customer Support (ROFL) | Venture Chronicles — Thu, 17 Jan 2008 05:15:47 +0000

[...] on January 16, 2008Filed Under web 2.0 | My Gmail account has been inaccessible most of the day, something vague about my account being under maintenance. I emailed the provided email address [...]

By: Martin Edic

Martin Edic — Wed, 16 Jan 2008 15:24:46 +0000

That last comment is a pitch- I’d drop it.
However the complete inability to contact the Goog is a big issue. The latest version of Safari breaks autocomplete in Gmail, a major problem (you have to select ‘older version’ to fill in from your contacts!). I tried in vain to find any way to tell them about this bug. No luck.
They need to get a lot better at customer service- it is non-existent now including in their ad programs.

By: Paul Freet

Paul Freet — Wed, 16 Jan 2008 14:44:24 +0000

“no one to call at Google for help”

That there is Google’s biggest weakness for penetrating SMB with their apps. We publish our phone number and give opur customers a name and, though they rarely use it, they sleep better knwing they can reach someone in case of a problem.

By: Leveraging Ideas » News Flash! Google Isn’t Perfect: Sam Huleatt - Social Media, Venture Capital and Startup Architecture Blog

Wed, 16 Jan 2008 06:25:57 +0000

[...] Just looked at at my feed reader and VentureBeat is reporting that Gmail is borked…that’s ironic timing Sphere: Related Content Add to: document.write(”Del.icio.us”) | Digg it [...]