Exactly, Phil nails it. As it was put to me at lunch today, “why should I pay for MS Office just to give to a retail clerk who is using it once a week to check their inbox?”.
» Google Apps Doesn’t Compete | Between the Lines | ZDNet.com:
Google isn’t competing with Office. They’re competing with non-consumption. That is, they’re enabling uses that don’t exist today. In this world, Office and Apps can live side-by-side and both succeed–no one has to lose.
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