JetBlue Customer Success Stories
Posted on February 15, 2007
Filed Under Uncategorized |
I’m gonna guess there are no stories about being stuck on an airplane at JFK for 10 hours. The thing I don’t understand about this is that when an airport closes and you have people stuck on airplanes on the tarmac… well, you send out the buses and get ‘em off and go back later to get the planes. This isn’t the first time this has happened, I remember another winter storm, maybe 3 years ago, when a Northwest flight in Detroit was stuck literally feet from the gate for 8 hours.
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My name is Jeff Nolan and I write Venture Chronicles. These are my thoughts on technology, innovation, management, public policy and pretty much anything else that I find interesting.
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