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	<title>Comments on: Setting Expectations AND Being Honest</title>
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	<description>Jeff Nolan&#039;s take on innovation, entrepreneurship, tech and stuff that interests me</description>
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		<title>By: Andrew Dudley</title>
		<link>http://jeffnolan.com/wp/2007/02/09/setting-expectations-and-being-honest/comment-page-1/#comment-76856</link>
		<dc:creator>Andrew Dudley</dc:creator>
		<pubDate>Tue, 13 Feb 2007 02:03:01 +0000</pubDate>
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		<description>You know I hear this and I just think of JetBlue and what a superb operation they run!</description>
		<content:encoded><![CDATA[<p>You know I hear this and I just think of JetBlue and what a superb operation they run!</p>
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		<title>By: More on the Honesty Marketing Strategy : Venture Chronicles</title>
		<link>http://jeffnolan.com/wp/2007/02/09/setting-expectations-and-being-honest/comment-page-1/#comment-76013</link>
		<dc:creator>More on the Honesty Marketing Strategy : Venture Chronicles</dc:creator>
		<pubDate>Sat, 10 Feb 2007 07:32:32 +0000</pubDate>
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		<description>[...] Earlier today I commented on Rick Segal&#8217;s post about setting expectations in customer service, adding that just being honest is one very effective way to win over customers. [...]</description>
		<content:encoded><![CDATA[<p>[...] Earlier today I commented on Rick Segal&#8217;s post about setting expectations in customer service, adding that just being honest is one very effective way to win over customers. [...]</p>
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