Users tend to adopt software that they buy as opposed to the software the IT buys for them, which gets deployed… you figure out which side you would rather be on, I did.
James Governor’s Monkchips » Adoption versus Deployment: Nailed by Mike Gotta. Read This Post.:
More great work from Billybob at Burton. Great piece arguing that we need to get better at ensuring people actually use the technology we deploy. No its not IT’s fault if people don’t understand how to use the platform- did you OK a major training budget? I thought not.
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