Comments on: Interesting gmail feature http://jeffnolan.com/wp/2006/10/17/interesting-gmail-feature/ Jeff Nolan's take on innovation, entrepreneurship, tech and stuff that interests me Thu, 17 May 2012 21:05:23 +0000 hourly 1 http://wordpress.org/?v=3.3.1 By: Julia http://jeffnolan.com/wp/2006/10/17/interesting-gmail-feature/comment-page-1/#comment-33334 Julia Wed, 18 Oct 2006 21:30:16 +0000 http://jeffnolan.com/wp/2006/10/17/interesting-gmail-feature/#comment-33334 GMail no more They wanted my trust and I gave it - I have used GMail in fact my entire office at Socialtext uses GMail instead of using an exchange server - the idea here being we are also part of Office 2.0 and should support others out there that are part of our group - an office with out Microsoft exchange. I was in love with my Gmail, I set it up to pop serv into my email client on my Mac iBook - is was easy to set up and I was living the email life, it didn’t even feel like I didn’t have an exchange server. This was really working - they had me - a fan forever, and a product champion convincing others to do the same as I had. And then it all came crashing down - Monday afternoon at 1:15pm my fantasy with google ended - I got error message after error message my password did not match my email client said - I reset everything, I even reinstalled the F*&(%$@ Software - I sent in a bug report detailing what I had done. I read the help pages, I called my friend who works on Macs, I joined a google group to ask for help. NOTHING- I sent another bug report - NOTHING. It was determined by those smarter than I that it was not my computer, not my email client - it was GOOGLE - and they were not responding - I sent at least 3 bug reports none where responded to. When I worked at Amazon we had a company standard of getting back to people within 24 hrs. I live via my email as I am sure we all do. And to be honest it’s not just the lost email. It’s the fact that I spent all of Tuesday trying to work out how to fix it. Google once again proves the fact that THERE IS NO FREE LUNCH - pay with your duckets or pay with your time. So as of today at 10:30 am on Wednesday I have not heard back from Google - and they want me to trust them with documents - forget it. I will never and I encourage you all to refuse. There is a great point that is at debate here - we heard about it at my Office 2.0 conference - is Software as a Service a must have? I would rather pay 40 bucks a month to have my gmail work - then to have it not work and to not even receive a reply - I want my Software but I want the service, I want to be able to have someone troubleshoot in a timely fashion when something does not work and I can not fix it. And if you work at Google and are reading this - please HELP……. GMail no more

They wanted my trust and I gave it – I have used GMail in fact my entire office at Socialtext uses GMail instead of using an exchange server – the idea here being we are also part of Office 2.0 and should support others out there that are part of our group – an office with out Microsoft exchange.

I was in love with my Gmail, I set it up to pop serv into my email client on my Mac iBook – is was easy to set up and I was living the email life, it didn’t even feel like I didn’t have an exchange server. This was really working – they had me – a fan forever, and a product champion convincing others to do the same as I had.

And then it all came crashing down – Monday afternoon at 1:15pm my fantasy with google ended – I got error message after error message my password did not match my email client said – I reset everything, I even reinstalled the F*&(%$@ Software – I sent in a bug report detailing what I had done. I read the help pages, I called my friend who works on Macs, I joined a google group to ask for help. NOTHING- I sent another bug report – NOTHING.

It was determined by those smarter than I that it was not my computer, not my email client – it was GOOGLE – and they were not responding – I sent at least 3 bug reports none where responded to. When I worked at Amazon we had a company standard of getting back to people within 24 hrs. I live via my email as I am sure we all do. And to be honest it’s not just the lost email. It’s the fact that I spent all of Tuesday trying to work out how to fix it. Google once again proves the fact that THERE IS NO FREE LUNCH – pay with your duckets or pay with your time. So as of today at 10:30 am on Wednesday I have not heard back from Google – and they want me to trust them with documents – forget it. I will never and I encourage you all to refuse.

There is a great point that is at debate here – we heard about it at my Office 2.0 conference – is Software as a Service a must have? I would rather pay 40 bucks a month to have my gmail work – then to have it not work and to not even receive a reply – I want my Software but I want the service, I want to be able to have someone troubleshoot in a timely fashion when something does not work and I can not fix it.

And if you work at Google and are reading this – please HELP…….

]]> By: David http://jeffnolan.com/wp/2006/10/17/interesting-gmail-feature/comment-page-1/#comment-33223 David Wed, 18 Oct 2006 04:27:08 +0000 http://jeffnolan.com/wp/2006/10/17/interesting-gmail-feature/#comment-33223 It is a nice feature in theory but in practice, every time I have tried using it, the form or service would reject the address as non-valid because of the +. An effect of strong checking! I have come back to using my own domain and creating specific address for each service. It is a nice feature in theory but in practice, every time I have tried using it, the form or service would reject the address as non-valid because of the +. An effect of strong checking!
I have come back to using my own domain and creating specific address for each service.

]]> By: Cool Gmail Hack at Flying Seeds blog http://jeffnolan.com/wp/2006/10/17/interesting-gmail-feature/comment-page-1/#comment-33206 Cool Gmail Hack at Flying Seeds blog Wed, 18 Oct 2006 02:46:38 +0000 http://jeffnolan.com/wp/2006/10/17/interesting-gmail-feature/#comment-33206 [...] [...] [...] [...]

]]> By: hunter http://jeffnolan.com/wp/2006/10/17/interesting-gmail-feature/comment-page-1/#comment-33172 hunter Tue, 17 Oct 2006 20:59:30 +0000 http://jeffnolan.com/wp/2006/10/17/interesting-gmail-feature/#comment-33172 love the idea of tracking mailing lists - a friend of mine used to do that in the paper mail world by signing up w/ different middle names/initials and seeing where lists would get sold to love the idea of tracking mailing lists – a friend of mine used to do that in the paper mail world by signing up w/ different middle names/initials and seeing where lists would get sold to

]]> By: johnrob http://jeffnolan.com/wp/2006/10/17/interesting-gmail-feature/comment-page-1/#comment-33149 johnrob Tue, 17 Oct 2006 19:12:43 +0000 http://jeffnolan.com/wp/2006/10/17/interesting-gmail-feature/#comment-33149 Another good usage is free accounts, like box.net. Think of an email address like a folder, with a 1 gig limit :) Another good usage is free accounts, like box.net. Think of an email address like a folder, with a 1 gig limit :)

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