Counter-Terrorism: Not Flying the Unfriendly Skies
Posted on September 26, 2006
Filed Under Uncategorized |
Instead of blaming security, the major carriers might want to look in the mirror to see the real problem. Who the hell wants to get on a flight when you are faced with 1) surly flight attendants, 2) crappy food bag of pretzels, 3) old airplanes, 4) no entertainment, 5) no network, and lastly 6) it’s ridiculously expensive. Oh yeah, I forgot to mention in-flight air quality that ends up making you sick.
Flying is a miserable experience on any major U.S. carrier, no wonder business travelers are staying at the office and using video conferencing and video chat. If carriers want more people to fly they might consider doing something other than making you pay more for service that is increasingly worse.
Counter-Terrorism: Not Flying the Unfriendly Skies: But the increase in air transportation security has had an impact. Fewer people are flying. The airlines don’t like to discuss this, but customer satisfaction, and travel, surveys show that people, especially business flyers (the most lucrative kind of passengers) are flying less.
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My name is Jeff Nolan and I write Venture Chronicles. These are my thoughts on technology, innovation, management, public policy and pretty much anything else that I find interesting.
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