Dennis put together a thoughtful analysis of SAP’s BusinessOne product offering. For those of you that are not familiar with this product, it is the result of an acquisition we made and features a complete SMB product offering for accounting, MRP, and CRM with additional functionality for retail storefront, logistics and wholesale distribution. I’m not doing it justice, but in all honesty I really don’t know the product that well.
The big ding on B1 is that it is another on-premise solution, and talk of a services-based, presumably hosted, is still just talk, but even that fact doesn’t appear to have slowed the adoption of the product. Another side effect of the fact that this is not a hosted solution is that we have been able to recruit a substantial roster of resellers in a variety of vertical industries, clearly this is something to consider if you are in the mid-market.
SAP can rightly claim it is the only vendor at this time to offer a (near) complete, end-to-end, process driven solution for its target market. E-commerce is sophisticated enough to handle returns and can be set to create POs if there are stock outs plus operate in both B2C and B2B markets.