Wikis That Work Series

Posted on August 16, 2006
Filed Under Wikis |

I needed a little help getting my new phone configured for T-Mobile’s service in my area… forget figuring anything out on the TMO website… so I went to the always trusty forums on HowardForums. Rarely has there been a question that I have not found an answer to by searching or posting to this forum.

I noticed an interesting link for a “HowardForums t-mobile wiki” in addition to the usual forum links. This is one phenomenal resource and further evidence that manufacturers and service providers need to seriously consider integrating their support operations with these prosumer sites. Yes I did get an answer to my question, and amazingly it was in the form of a link to a page on T-Mobiles site that features a configurator application… something I would very likely have never found on my own in their site.

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