http://jeffnolan.com/wp/2006/07/25/oracles-support-revenue-is-its-key-driver/ Jeff Nolan's take on investment, innovation, entrepreneurship and the technology industry Mon, 06 Feb 2012 06:44:37 +0000 hourly 1 http://wordpress.org/?v=3.3.1 http://jeffnolan.com/wp/2006/07/25/oracles-support-revenue-is-its-key-driver/comment-page-1/#comment-13270 Jeff Wed, 26 Jul 2006 13:45:37 +0000 http://jeffnolan.com/wp/2006/07/25/oracles-support-revenue-is-its-key-driver/#comment-13270 that's on the app side of their business, TN doesn't offer support for the database products (which have a closed codebase and are defensible from 3rd party support incursions). On the applications side, even the defection of several hundred customers is unlikely to impact their overall approach to the market, especially when TN is primarily selling a better support experience as opposed to simply a cheaper one. that’s on the app side of their business, TN doesn’t offer support for the database products (which have a closed codebase and are defensible from 3rd party support incursions). On the applications side, even the defection of several hundred customers is unlikely to impact their overall approach to the market, especially when TN is primarily selling a better support experience as opposed to simply a cheaper one.

]]> http://jeffnolan.com/wp/2006/07/25/oracles-support-revenue-is-its-key-driver/comment-page-1/#comment-13268 vinnie mirchandani Wed, 26 Jul 2006 13:30:26 +0000 http://jeffnolan.com/wp/2006/07/25/oracles-support-revenue-is-its-key-driver/#comment-13268 yes but no body is asking them at what dsicounts are they renewing. You know pressure from TomorrowNow and other providers is not allowing them to do it at full rates... yes but no body is asking them at what dsicounts are they renewing. You know pressure from TomorrowNow and other providers is not allowing them to do it at full rates…

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