Read the attached post, Seth is really understating the neglect that intranets are suffering from. When is the last time you made a point of visiting your intranet? The big problem is that the groups that manage intranets still think of themselves as in the business of publishing and content management as opposed to community building… not that they are exclusive of one another. My point is that intranets are managed and predictable, therefore largely uninteresting.
At the Enterprise Search Summit, several speakers made the point that intranets suffer from neglect – especially compared to external websites which are actively managed by people who know their audience and have a huge incentive to improve the utility and user experience of the website.
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