It would have been nice to have this list available as a wiki so we could add to it! Of the top 10 on this list I think application/customer support, project management, and research are the “killer” apps. At the same time I would like to see wiki companies get beyond the basic blank piece of paper approach and build templates that facilitate best practices, and while some percentage of users won’t want preconfigured apps, a meaningful percentage (like me) will if anything for the jump start effect. I would also like to see widgets start showing up in wikis, like having scheduling capability through an integrated calendar, even if it’s embedding something else like google calendar.

The best thing that happened in our wiki implementation was back in January when I put the brakes on everything and said we’re pulling back for a couple of weeks to organize a structure to manage everything in, after which we saw usage increase dramatically. From my perspective, the everyone can edit anything and add pages anywhere can result in complete chaos, there has to be a strong moderation hand at work. I would love to do more with what we have but the requirement to create a new application from scratch every time we contemplate a new use is burdensome.

StartupSpot: Top 10 Applications for an Enterprise Wiki:
Below is my list of the Top 10 Applications for an Enterprise Wiki.

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