There was a lot of good discussion at the CIO Council Offsite I attended today. Rather than give you a long narrative on what I learned I decided to jot down some bullet point notes about what I heard:

1) CIOs are weary of web 2.0 technologies and their ability to create support headaches for them

2) CIOs are enthusiastic about web 2.0 technologies for their ability to create personalized applications for users

3) open source is a mixed bag and the support costs associated with rogue code not supported by a vendor are significant

4) Consolidating systems is a priority but virtualization with software is often more costly than buying cheap hardware

5) All of the new buzzwords are essentially viewed as rehashes of older stuff. In my opinion, there is some truth to this but “this time it’s different” Seriously, there is broad industry support behind SOA and nobody is going back to the old stuff, and most importantly, it works. I think what is open ended is what ideologies end up winning.

6) CIOs are under real pressure to deliver innovation solutions, but at the same time they don’t feel they have the support to take risks.

7) Lot’s of skepticism about on-demand multi-tenant hosted solutions, but at the same time there is affection for the benefits of such solutions. I think the lack of offline support is the big hindrance.

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