It’s breath-taking to consider how many downstream changes the move to on demand and hosted applications will bring. In an instance Salesforce.com can determine what functions their customers are actually using and the workstreams that are followed.
This puts the SaaS vendor in a unique position. On the one hand, they have near perfect insight into how their services are performing while they have the opportunity to develop intelligence services for their accounting customers. Their claims will be trusted because,with the appropriate audit processes in place, they will own the best information a market could want.
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