Peter Rip pretty much sums up the totality of enterprise software and the potential for web 2.0 in one paragraph, amazing. If you want to see how this actually works, take a look at Resilient (btw, I fucking HATE Flash websites that I can’t copy-and-paste from or even see the URL).

Collaboration in a business context has a goal other than the act of collaborating itself. We used to call these goals business processes. Collaboration is one important component of a business process, but it is not the whole process. Another interesting dimension of a business process is a transaction. A transaction is the organization’s transformation of a set of initial inputs (customer inquiry, need to hire, etc.) into an accomplished goal. Collaboration is either loosely or tightly bound to the process. But so are data and systems. And that’s the other half of Web 2.0 to me – the lightweight integration methods of Web 2.0. Together these two parts of Web 2.0 can re-engineer enterprise IT. Interesting. And the Enterprise itself. Much more interesting.

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